Market Guide · Finland
Public Safety Software for Finland
Poliisi 11 Districts · Hätäkeskuslaitos 6×112 · VIRVE TETRA/2.0 · Pelastustoimi · Tietosuojalaki/Tietosuojavaltuutettu · NIS2/Kyberturvallisuuskeskus
Finland — 5.6 million people across 338,000 km² with a 1,340 km border with Russia — operates Poliisi across 11 districts and the Hätäkeskuslaitos, Europe's most integrated 112 multi-agency dispatch model with 6 centres. The VIRVE TETRA network connects all emergency services while the VIRVE 2.0 project modernises communications toward 4G/5G. KabatOne delivers the CAD, video, and GIS platform adapted to the Hätäkeskuslaitos model, integrated with VIRVE, and compliant with Tietosuojalaki/NIS2.
Key Challenges in the Finnish Market
The unique operational requirements that define public safety in Finland.
VIRVE TETRA, VIRVE 2.0 and Hätäkeskuslaitos model
Integrating CAD dispatch with the VIRVE TETRA network (with ongoing VIRVE 2.0 modernisation to 4G/5G) and the pioneer Hätäkeskuslaitos model — 6 multi-agency 112 centres unifying police-fire-ambulance — ensuring operational continuity during the transition.
Helsinki Smart City, Aurora AI and KEJO digitalisation
Leveraging Finland's high digitalisation level (Aurora AI, Helsinki Smart City, KEJO programme) to integrate urban cameras, ANPR, IoT sensors, and dispatch with AI analytics — compliant with the Tietosuojavaltuutettu framework and the new Kyberturvallisuuslaki/NIS2.
Surveillance ANPR and Tietosuojavaltuutettu compliance
Managing urban cameras (Helsinki, Espoo, Tampere) and motorway/checkpoint ANPR under Tietosuojalaki/GDPR and Tietosuojavaltuutettu guidelines — with DPIA, specific police legal basis under Laki henkilötietojen käsittelystä poliisitoimessa, and GDPR retention.
NIS2/Kyberturvallisuuslaki, Tietosuojalaki and VIRVE homologation
Meeting the new Finnish Kyberturvallisuuslaki (NIS2), the Data Protection Act (Tietosuojalaki), the Act on Information Management in Public Administration for government data, and POHA homologation requirements for VIRVE-connected systems, with EU cloud.
How KabatOne Supports Finnish Public Safety Services
One unified platform adapted to the Hätäkeskuslaitos model, VIRVE network, and Finland's high digitalisation standard.
112 CAD Dispatch + VIRVE TETRA/VIRVE 2.0 Integration
Multi-agency CAD compatible with the Hätäkeskuslaitos integrated dispatch model (6 unified 112 centres) — VIRVE TETRA integration with VIRVE 2.0 readiness (TETRA + 4G/5G broadband), automatic incident classification, and police-pelastustoimi-ensihoito resource assignment. Compatible with the KEJO field resource management programme.
Smart City Cameras, ANPR and Tietosuojavaltuutettu Compliance
Unified management of urban cameras (Helsinki Smart City, Espoo/Tampere networks) and motorway ANPR systems with AI analytics. Native Tietosuojalaki/GDPR compliance: integrated DPIA, specific police legal basis under Laki henkilötietojen käsittelystä poliisitoimessa, retention management, and differentiated access. Compatible with the Finnish government's Aurora AI platform.
GIS Situational Awareness for Hätäkeskuslaitos Coordination and Civil Preparedness
Shared GIS situational awareness across 11 police districts, 22 pelastustoimi departments, 21 hyvinvointialueet (ensihoito), and 6 Hätäkeskuslaitos hätäkeskus centres — for coordination in large-scale emergencies and operations in Finland's extensive rural and forest areas. Command view with real-time VIRVE positioning, SYKE (Finnish Environment Institute) map layers, and civil preparedness alerts.
FAQ — Public Safety in Finland
Answers to the most common questions about the Finnish public safety market.
How is public safety organised in Finland?
Finland organises its public safety under the Ministry of the Interior (Sisäministeriö). The Finnish Police (Poliisi) operates across 11 police districts (poliisilaitos) under the National Police Board (Poliisihallitus — POHA). The Security Intelligence Service (Supo — Suojelupoliisi) handles counter-terrorism. The rescue service (Pelastustoimi) operates across 22 regional departments supervised by the Ministry of Interior's Rescue Department. Ambulance services (ensihoitopalvelu) are managed by the wellbeing services counties (hyvinvointialueet) — the 21 areas created in the 2023 reform. The Emergency Response Centre Administration (Hätäkeskuslaitos) operates 6 emergency centres (hätäkeskus) managing the 112 single emergency number for police, fire, and ambulance. The VIRVE network is the TETRA digital radiocommunications network for all Finnish emergency services. Finland has a strong civil preparedness culture given its 1,340 km border with Russia.
How does emergency dispatch work in Finland? What are Hätäkeskuslaitos and VIRVE?
Finland operates the European 112 number through 6 emergency centres (hätäkeskus) of the Hätäkeskuslaitos (Emergency Response Centre Administration). Hätäkeskus centres are multi-agency centres receiving all emergency calls and dispatching police, fire, and ambulance — a pioneer integrated dispatch model. Police dispatch is performed from hätäkeskus in coordination with the 11 police district operations centres (poliisilaitos). The VIRVE network (VIRanomaisradioVErkko — Authorities Radio Network) is the Finnish TETRA network for all emergency services. The VIRVE 2.0 project is modernising the network by combining TETRA with 4G/5G technology, with full capacity expected by 2027-2030. The 2023 wellbeing county reform reorganised pre-hospital care coordination with the new hyvinvointialueet.
What digitalisation and Smart City projects are active in Finnish public safety?
Finland has one of the world's highest digitalisation levels. The KEJO programme (Kenttäjohtojärjestelmä — Field Command System) is the field resource management system for police, pelastustoimi, and ambulance — integrated with Hätäkeskuslaitos for dispatch and unit tracking. POHA's digital unit drives ICT modernisation. VIRVE 2.0 will integrate TETRA with 4G/5G for emergency broadband communications. Helsinki Smart City has active projects for urban surveillance, AI traffic analysis, and open data management. The Aurora AI programme (Finnish Government AI initiative) includes applications for emergency services. Finland is a pioneer in AI for legal text analysis and AI-powered emergency call triage.
How is public safety software procured in Finland?
Finnish public procurement is governed by the Public Procurement Act (Laki julkisista hankinnoista ja käyttöoikeussopimuksista, 1397/2016), implementing EU directives. Contracts are published on HILMA (hankintailmoitukset.fi), the national procurement portal, and on TED/OJEU for larger contracts. Poliisihallitus procures national police systems (KEJO, PATJA police records system, dispatch systems). Hätäkeskuslaitos procures hätäkeskus systems. Wellbeing services counties (hyvinvointialueet) procure ambulance systems. Municipalities/regions procure pelastustoimi systems. Hansel Oy is the Finnish State central purchasing body — its framework agreements (puitesopimukset) streamline ICT procurement across multiple agencies. EEA companies can participate directly in procurement procedures.
What are the data protection and cybersecurity requirements for public safety software in Finland?
Public safety software in Finland must comply with GDPR (implemented in the Data Protection Act — Tietosuojalaki 1050/2018). The supervisory authority is the Office of the Data Protection Ombudsman (Tietosuojavaltuutetun toimisto). Police systems are additionally subject to the Act on Processing of Personal Data in Police Activities (Laki henkilötietojen käsittelystä poliisitoimessa 616/2019). For cybersecurity, the Finnish Cybersecurity Centre (Kyberturvallisuuskeskus) of Traficom (Liikenne- ja viestintävirasto) is the national cybersecurity authority and Finnish CERT/CC. NIS2 is implemented in Finland through the new Cybersecurity Act (Kyberturvallisuuslaki, in force 2024). VIRVE-connected systems have POHA homologation requirements. The Act on Information Management in Public Administration (Laki julkisen hallinnon tiedonhallinnasta) imposes classification and storage requirements for government data.
What video surveillance infrastructure does Finland have?
Finland regulates video surveillance through the Private Security Services Act (Laki yksityisistä turvallisuuspalveluista), GDPR, and Tietosuojavaltuutettu guidelines. Police surveillance in public spaces requires a specific legal basis. Helsinki has Finland's largest camera network — integrated with Helsinki Police (Helsingin poliisilaitos) operations centres and the Helsinki Hätäkeskus. The ANPR system (automaattinen rekisterikilventunnistus) is integrated on major motorways (Väylä) and at police checkpoints nationally. Helsinki Metro (HSL/HRT) and railway (VR) camera systems are connected to police. Municipalities — especially Helsinki, Espoo, and Tampere — operate urban camera networks for traffic management and safety. Helsinki Smart City integrates cameras, traffic sensors, and environmental data with AI analytics compliant with Tietosuojavaltuutettu guidelines.
Why is KabatOne suited for Finnish Poliisi, Hätäkeskuslaitos, and Pelastustoimi?
KabatOne integrates the capabilities that Finnish Poliisi, the 6 Hätäkeskuslaitos hätäkeskus centres, and Pelastustoimi need unified: multi-agency CAD dispatch compatible with the Hätäkeskuslaitos integrated dispatch model (all services from 6 × 112 centres) — with VIRVE TETRA integration and VIRVE 2.0 readiness, automatic incident classification, and police-pelastustoimi-ensihoito resource assignment (K-Dispatch), urban camera and ANPR management with AI analytics compliant with Tietosuojalaki/Tietosuojavaltuutettu — with DPIA, purpose limitation, and specific police legal basis (K-Video), and shared GIS situational awareness across 11 police districts, 22 pelastustoimi departments, 21 hyvinvointialueet, and Hätäkeskuslaitos (K-Safety). EU cloud with GDPR/Tietosuojavaltuutettu and NIS2/Kyberturvallisuuskeskus compliance. Demo adapted to the Hätäkeskuslaitos integrated model and the KEJO programme.
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Request a Demo for Finnish Poliisi, Hätäkeskuslaitos, or Pelastustoimi
KabatOne integrates 112 CAD dispatch compatible with the Hätäkeskuslaitos integrated model (6 multi-agency centres) — with VIRVE TETRA integration and VIRVE 2.0 readiness (4G/5G), camera/ANPR management compliant with Tietosuojalaki/Tietosuojavaltuutettu, and GIS situational awareness for 11 police districts, 22 pelastustoimi departments, and 21 hyvinvointialueet. EU cloud with NIS2/Kyberturvallisuuslaki and HILMA/Hansel procurement.