Market Guide · Türkiye
Public Safety Software for Türkiye
EGM + Jandarma · AFAD 81 × 112 Centres · MOBESE/KGYS · KVKK · BTK/USOM · Earthquake Management · EKAP/KİK
Türkiye — 85 million people with İstanbul as one of the world's 5 largest cities — operates the region's largest unified 112 dispatch system with 81 provincial centres coordinating EGM (~250K urban officers), Jandarma (rural), and AFAD (seismic disaster management). MOBESE urban surveillance systems cover major cities with thousands of cameras integrated into EGM command centres. KabatOne delivers the CAD, video, and GIS platform adapted to the Turkish unified 112 model, integrated with MOBESE/KGYS systems, and compliant with KVKK with local data sovereignty.
Key Challenges in the Turkish Market
The unique operational requirements that define public safety in Türkiye.
Dual EGM/Jandarma model and 81 unified 112 centres
Coordinating EGM (urban areas, ~250K officers) and Jandarma (rural areas) operations through 81 unified provincial 112 centres — the largest integrated dispatch system in the region.
Earthquake management, AFAD, and İstanbul urban resilience
Integrating AFAD and İstanbul AKOM for seismic emergency management — Türkiye's greatest risk after the 2023 earthquakes — with early warning systems, resource positioning, and real-time multi-agency coordination.
MOBESE/KGYS, plaka tanıma/ANPR and KVKK compliance
Managing MOBESE networks and ANPR (plaka tanıma) systems in İstanbul and major cities with AI analytics, complying with KVKK (Data Protection Law) and BTK requirements — with data sovereignty and Turkey-based storage.
KVKK, BTK/USOM, ISO 27001 and data sovereignty
Meeting KVKK, BTK/USOM cybersecurity framework, ISO 27001 (BGYS), and Turkish government data sovereignty requirements — with local or Turkey-certified cloud storage and EKAP/KİK procurement.
How KabatOne Supports Turkish Public Safety Services
One unified platform adapted to the EGM/Jandarma/AFAD model, MOBESE systems, and seismic emergency management.
Unified 112 CAD Dispatch 81 Provinces + AFAD Seismic Coordination
Multi-agency CAD compatible with all 81 provincial 112 centres — automatic incident classification, EGM-Jandarma-itfaiye-ambulance resource assignment, and AFAD seismic management mode with mass resource tracking and impact areas. Compatible with EGM's POLNET system and Turkish Ministry of Interior dispatch protocols.
MOBESE/KGYS Management, plaka tanıma/ANPR and KVKK Compliance
Unified management of MOBESE networks (İstanbul, Ankara, İzmir, and other cities) and motorway ANPR (plaka tanıma) systems with AI analytics — plate recognition, behaviour detection, forensic search. Native KVKK compliance: consent, retention management, purpose limitation, and Turkey-based data storage. Compatible with İstanbul AKOM integration.
GIS Situational Awareness for Earthquakes, AFAD, and İstanbul Operations
Shared GIS situational awareness across EGM, Jandarma, AFAD, and major municipalities — with AFAD seismic risk layers, real-time positioning of all service resources, İstanbul AKOM integration, and AFAD-NET systems. Unified command view for megaearthquake management (Mw 7.0+ İstanbul scenario), counter-terrorism, and major events (İstanbul Marathon, New Year, Boğaziçi Bridge festivities).
FAQ — Public Safety in Türkiye
Answers to the most common questions about the Turkish public safety market.
How is public safety organised in Türkiye?
Türkiye organises its public safety under the Ministry of Interior (İçişleri Bakanlığı). The General Directorate of Security (EGM — Emniyet Genel Müdürlüğü) is the national civil police, responsible for urban areas with over 50,000 inhabitants — with ~250,000 officers. The Gendarmerie (Jandarma Genel Komutanlığı) is a militarised gendarmerie force responsible for rural areas, under the Ministry of Interior since 2016 (previously under the Ministry of Defence). The Coast Guard (Sahil Güvenlik) operates under the Ministry of Interior. The Disaster and Emergency Management Authority (AFAD — Afet ve Acil Durum Yönetimi Başkanlığı) coordinates national emergencies — earthquakes (Türkiye is in one of the world's most seismically active zones), floods, and disasters. The unified emergency number is 112 since 2012 — operated by 112 Emergency Call Centres (112 Acil Çağrı Merkezi) in each of the 81 provinces. The National Intelligence Organisation (MİT) and the Counter-Terrorism Department (TEM) operate under the Ministry of Interior.
How does emergency dispatch work in Türkiye? What are the 112 centres and how are forces integrated?
Türkiye has operated the unified 112 number since 2012, absorbing the former 155 (police), 156 (gendarmerie), 110 (fire), and 112 (ambulance) into an integrated system. The 81 Emergency Centres 112 (112 Acil Çağrı Merkezi) — one per province — receive all emergency calls and dispatch police (EGM), gendarmerie (Jandarma), fire (itfaiye), ambulance (UMKE/112 emergency medicine), and AFAD. MOBESE (Mobil Elektronik Sistem Entegrasyonu — Mobile Electronic System Integration) centres are the municipal urban surveillance systems integrated with EGM operations centres in major cities. The KOM system (Kaçakçılık ve Organize Suç — Smuggling and Organised Crime) coordinates police operations against organised crime. İstanbul, the economic capital with 16 million people, has Türkiye's most sophisticated urban security system — thousands of MOBESE cameras, ANPR, and advanced police command centres.
What role does earthquake management play in Turkish public safety technology?
Türkiye is located in one of the world's most seismically active zones — the Kahramanmaraş earthquakes of February 2023 (Mw 7.8 and 7.7, ~56,000 deaths, the worst natural disaster of the century in Türkiye) transformed emergency management. AFAD was massively reinforced with investment in disaster management systems, redundant emergency communications (AFAD-NET), early earthquake warning systems, mobile coordination centres, and disaster information management platforms. The AKOM (İstanbul Disaster Management Centre) of the Metropolitan Municipality of İstanbul is one of Türkiye's most advanced — with integrated surveillance, seismic risk analysis, and citizen alert systems. High seismic risk cities (İstanbul, İzmir, Bursa) have urban resilience plans incorporating integrated crisis management technology. AFAD-CIMER manages citizen crisis communications.
How is public safety software procured in Türkiye?
Turkish public procurement is governed by the Public Procurement Law (Kamu İhale Kanunu — Law 4734, in force since 2002 with amendments). Contracts are published on the EKAP platform (Elektronik Kamu Alımları Platformu — Electronic Public Procurement Platform, ekap.kik.gov.tr), managed by the Public Procurement Authority (KİK — Kamu İhale Kurumu). EGM and Jandarma directly procure their technology systems under the Ministry of Interior. AFAD procures disaster management systems. Metropolitan Municipalities independently procure MOBESE and urban security systems. The Ministry of Health procures 112 ambulance dispatch systems. Sensitive defence and security contracts may be exempt from standard tendering procedures. Major municipalities (İstanbul, Ankara, İzmir) have their own technology budgets and are active buyers of public safety solutions.
What are the data protection and cybersecurity requirements for public safety software in Türkiye?
Public safety software in Türkiye must comply with the Personal Data Protection Law (KVKK — Kişisel Verilerin Korunması Kanunu, Law 6698 of 2016). The supervisory authority is the KVKK Board (Personal Data Protection Board). Police systems are additionally subject to the Police Duties and Powers Law (Polis Vazife ve Salahiyet Kanunu), the Gendarmerie Law, and Ministry of Interior circulars. For cybersecurity, the BTK (Bilgi Teknolojileri ve İletişim Kurumu — Information Technologies and Communication Authority) regulates cybersecurity alongside the USOM (National Cyber Incident Response Centre — national CERT equivalent). The Presidential Digital Strategy and Transformation drives government digitalisation. Critical government systems must meet BTK/USOM cybersecurity frameworks and ISO 27001 (BGYS) standards. Data sovereignty — local or Turkey-based storage — is an increasingly required standard for sensitive government systems.
What are MOBESE systems and how does urban surveillance work in Türkiye?
MOBESE (Mobil Elektronik Sistem Entegrasyonu — Mobile Electronic System Integration) is the municipal urban video surveillance system integrated with EGM, developed from 2007 in İstanbul and extended to most major Turkish cities. İstanbul has thousands of MOBESE cameras integrated with the İstanbul Police Command Centre (İstanbul Emniyet Müdürlüğü) and AKOM. Ankara, İzmir, Bursa, Adana, and other cities have similar systems. The TEDES system (traffic electronic monitoring) for speed control and the KGYS (Kentsel Güvenlik Yönetim Sistemi — Urban Security Management System) complement MOBESE. Licence plate recognition (plaka tanıma) is integrated on motorways (OGS/HGS). The POLNET system connects national police databases. Integrating AI analytics into existing MOBESE systems is the primary modernisation trend in Turkish cities.
Why is KabatOne suited for Turkish EGM, Jandarma, AFAD 112, and MOBESE systems?
KabatOne integrates the capabilities that EGM, Jandarma, AFAD, and Turkish municipalities need unified: multi-agency CAD dispatch compatible with all 81 provincial 112 centres — with automatic incident classification, EGM-Jandarma-itfaiye-ambulance resource assignment, and AFAD coordination for earthquake and disaster management, compliant with the Turkish unified dispatch model (K-Dispatch), unified management of MOBESE networks and ANPR/plaka tanıma systems with AI analytics — plate recognition, behaviour detection, forensic search — meeting KVKK and BTK/USOM guidelines (K-Video), and shared GIS situational awareness across EGM, Jandarma, AFAD, and municipalities for earthquake emergencies, counter-terrorism, and major urban event management — compatible with AKOM platforms (K-Safety). Turkey-based data storage with KVKK compliance. Demo adapted to the Turkish unified 112 model and MOBESE/KGYS systems.
Related Market Guides
Get Started
Request a Demo for Turkish EGM, Jandarma, AFAD, or Municipalities
KabatOne integrates unified 112 CAD dispatch for all 81 Turkish provincial centres — with AFAD earthquake management coordination, MOBESE/KGYS and ANPR network management compliant with KVKK, and GIS situational awareness with seismic risk layers for İstanbul AKOM. Turkey-based data storage with KVKK and BTK/USOM compliance.